#jemtx-chat-widget{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;position:fixed;bottom:20px;right:20px;z-index:999999}#jemtx-chat-toggle{width:60px;height:60px;border-radius:50%;background:var(--jemtx-primary);border:none;cursor:pointer;box-shadow:0 4px 12px rgba(0,0,0,.15);display:flex;align-items:center;justify-content:center;transition:all .3s ease}#jemtx-chat-toggle:hover{transform:scale(1.1);box-shadow:0 6px 16px rgba(0,0,0,.2)}#jemtx-chat-toggle svg{width:28px;height:28px;color:var(--jemtx-text)}#jemtx-chat-toggle.active .chat-icon{display:none}#jemtx-chat-toggle.active .close-icon{display:block}#jemtx-chat-toggle .close-icon{display:none}#jemtx-chat-window{position:absolute;bottom:80px;right:0;width:380px;height:600px;background:transparent;border-radius:12px;box-shadow:0 10px 40px rgba(0,0,0,.2);display:none;flex-direction:column;overflow:hidden;transform:scale(.9);opacity:0;transition:all .3s ease}#jemtx-chat-window.active{display:flex;transform:scale(1);opacity:1}#jemtx-chat-header{background-color:var(--jemtx-primary);color:var(--jemtx-text);padding:20px;font-weight:600;font-size:16px;position:relative}#jemtx-chat-status{font-size:12px;opacity:.9;font-weight:400;margin-top:4px}#jemtx-mobile-close{display:flex;width:30px;height:30px;position:absolute;top:15px;right:15px;background:transparent;border:none;cursor:pointer;align-items:center;justify-content:center;transition:all .3s ease}#jemtx-chat-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px;background-color:var(--jemtx-chat-bg)}.jemtx-chat-message{display:flex;gap:8px;animation:jemtxSlideIn .3s ease}@keyframes jemtxSlideIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.jemtx-chat-message.user{flex-direction:row-reverse}.jemtx-chat-message-bubble{max-width:75%;padding:12px 16px;border-radius:12px;line-height:1.5;font-size:14px;white-space:pre-wrap;overflow-wrap:break-word}.jemtx-chat-message.bot .jemtx-chat-message-bubble{background-color:var(--jemtx-chat-bot);color:#1f2937;border-bottom-left-radius:4px;white-space:pre-wrap}.jemtx-chat-message.user .jemtx-chat-message-bubble{background-color:var(--jemtx-chat-user);color:#fff;border-bottom-right-radius:4px;white-space:pre-wrap}.jemtx-chat-typing{display:flex;gap:4px;padding:12px 16px;background:var(--jemtx-primary);border-radius:12px;border-bottom-left-radius:4px;width:fit-content}.jemtx-chat-typing span{width:8px;height:8px;background:var(--jemtx-text);border-radius:50%;animation:jemtxTyping 1.4s infinite;opacity:.6}.jemtx-chat-typing span:nth-child(2){animation-delay:.2s}.jemtx-chat-typing span:nth-child(3){animation-delay:.4s}@keyframes jemtxTyping{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-10px)}}#jemtx-chat-input-container-inner{flex:1;border-radius:24px;border:2px solid #e5e7eb;padding:5px 10px}#jemtx-chat-input{flex:1;box-shadow:none;border-radius:24px;border:none;font-size:16px;height:25px;min-height:unset;max-height:120px;resize:none;overflow-y:auto;line-height:1.5;padding:0 12px;font-family:inherit;transition:height .1s ease;margin-bottom:0}#jemtx-chat-input-container{display:flex;align-items:flex-end;gap:8px;padding:16px;border-top:1px solid #e5e7eb;background-color:#fff}#jemtx-chat-footer{display:flex;background:#fff;text-align:center;padding-bottom:16px;align-items:center;justify-content:center;gap:5px}#jemtx-chat-footer-text{font-family:inherit}#jemtx-chat-footer-logo{padding-bottom:2px}.jemtx-escalation-buttons{display:flex;flex-direction:column;gap:10px;padding:12px;margin:8px 0;animation:jemtxSlideIn .3s ease}.jemtx-escalation-btn{padding:14px 20px;border:none;border-radius:8px;font-size:15px;font-weight:600;cursor:pointer;transition:all .3s ease;text-align:center}.jemtx-escalation-yes{background:#35ac1a;color:#fff}.jemtx-escalation-yes:hover{background:#2a8a15;transform:translateY(-2px);box-shadow:0 4px 12px rgba(0,0,0,.15)}.jemtx-escalation-no{background:#f3f4f6;color:#1f2937;border:2px solid #e5e7eb}.jemtx-escalation-no:hover{background:#e5e7eb;border-color:#d1d5db}#jemtx-chat-input:focus{border-color:var(--jemtx-primary)}#jemtx-chat-send{width:44px;height:44px;border-radius:50%;background:var(--jemtx-primary);transition:all .3s;padding:0;margin:0}#jemtx-chat-reset,#jemtx-chat-send{border:none;cursor:pointer;display:flex;align-items:center;justify-content:center}#jemtx-chat-reset{width:30px;height:30px;position:absolute;top:15px;right:45px;background:transparent;transition:all .3s ease}#jemtx-chat-send:hover:not(:disabled){background:var(--jemtx-secondary);transform:scale(1.05)}#jemtx-chat-send:disabled{opacity:.5;cursor:not-allowed}#jemtx-chat-send svg{width:20px;height:20px;color:var(--jemtx-text)}.jemtx-chat-welcome{text-align:center;padding:40px 20px;color:#6b7280}.jemtx-chat-welcome h3{color:#1f2937;margin-bottom:8px;font-size:18px}.jemtx-chat-welcome p{font-size:14px;line-height:1.6}.jemtx-chat-suggestions{display:flex;flex-direction:column;gap:8px;margin-top:16px}.jemtx-chat-suggestion{background:#fff;border:1px solid #e5e7eb;padding:12px;border-radius:8px;margin-right:0;cursor:pointer;font-size:13px;transition:all .3s;text-align:left;font-family:Arial;text-transform:none!important;font-weight:400;letter-spacing:normal;color:#000;margin-bottom:0;line-height:normal}.jemtx-chat-suggestion:hover{border-color:var(--jemtx-primary);background:#f9fafb}@media (max-width:480px){#jemtx-chat-window{position:fixed;top:0;left:0;right:0;bottom:0;width:100%;height:100%;border-radius:0;max-width:100%;max-height:100%}#jemtx-chat-toggle{position:fixed;bottom:20px;right:20px}#jemtx-chat-toggle.active{display:none}#jemtx-mobile-close svg{width:24px;height:24px;color:var(--jemtx-text)}#jemtx-mobile-close:active{transform:scale(.9)}.jemtx-escalation-btn{padding:16px;font-size:16px}}#jemtx-chat-input::-webkit-scrollbar{width:5px}#jemtx-chat-input::-webkit-scrollbar-track{background:transparent}#jemtx-chat-input::-webkit-scrollbar-thumb{background:#babdc3;border-radius:3px}#jemtx-chat-messages::-webkit-scrollbar{width:6px}#jemtx-chat-messages::-webkit-scrollbar-track{background:transparent}#jemtx-chat-messages::-webkit-scrollbar-thumb{background:#babdc3;border-radius:3px}